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December 2007

December 27, 2007

Gartner on PPM Technology Solutions - Say WHAT???

So I'm doing some year end inbox cleaning and I opened up an old report from Gartner titled "Project and Portfolio Management Applications: Perspective" authored by Daniel B. Stang. The little customary blurb that starts Gartner articles reads about as clear as the Hudson River (for those not familiar with NYC, the Hudson is far from clear). After reading it a couple of times, I think I got what it meant (not sure), and then it dawned on me that if any application even promises to do all these things, I'd be more than a bit skeptical.

I'm sure the remaining article contained interesting and profound insights about PPM applications, but after reading this bit of hyperbole/jargon-laden prose, I decided it best given my desire for efficiency that I should just delete this document altogether. The offending passage is below for your amusement. If someone has a gibberish translator they can lend me or use to decipher this, I'd be interested in hearing alternate meanings of it as I'm not sure my guess is right.

"Project and portfolio management tools are designed to support the project from portfolio management and resource allocation, to detailed project planning, work execution, while also supporting multisourcing environments by helping communication and coordination problems driven by outsourcing."

Crystal clear, eh?

To a 2008 that is jargon, cliche and gibberish free. Cheers.

December 13, 2007

Articles wanted from IT portfolio management, project portfolio management experts

The Corporate Portfolio Management Association (CPMA) is looking for articles from thought leaders & experts on the topics of IT portfolio management, project portfolio management, corporate portfolio management, project management, etc.  If you are a practitioner, academic, consultant, software vendor, etc and feel you have some content that might be of interest to the CPMA's membership and website visitors, you should visit the CPMA site's Submit an Article page by clicking here

Using portfolio management with charities, philanthropic and non-governmental organizations (NGOs) - It's about time!

I've long been a fan of the idea of charitable, philanthropic and non-governmental organizations (NGOs) using a corporate portfolio management discipline as a way to demonstrate their resource allocation effectiveness.  With the holiday season in full swing, and given that Americans gave $295 billion to charity last year, I got to thinking about this topic again. 

Like any organization, charitable/philanthropic/NGOs (henceforth referred to as charities) have finite resources that come with infinite potential demands and objectives. 

Many charities already reveal how much of each dollar you donate goes to overhead versus directly to projects and initiatives they pursue.  This is good as it forces charities to ensure that administrative costs don't get bloated, and it provided some comfort that the vast majority of dollars are going to specific projects and objectives.  In some instances, it helps people select charities based on perceptions of efficiency.

Taking a corporate portfolio management, or rather charity portfolio management view would take this further in a way that benefits the charitable organization and the donor.  Charities that employ a portfolio management discipline are positioned better to receive the finite personal and corporate donations that exist.  This is because the level of transparency a portfolio management provides raises the profile and comfort donor have with the organization. 

What this means at a high-level is that initiatives within a charity requesting funding would need to put forward a proposal detailing the specific metrics/results they aim to achieve.  Unlike the corporate setting, the results will likely not be measured in dollars and cents, but in the charity's objectives.  The metrics could range from kids going through a particular program, # of families helped, meals distributed, acres of rain forest saved, etc.  The money being spent is being used for some objective and that objective should be translated into some quantified result projection.

Instead of the "spreading cheese on pizza" school of resource allocation, charities should select those initiatives that can deliver the most significant impact or greatest "charitable return".  There are obvious cultural elements and impediments to making this happen, but ultimately, the organization becomes more merit-based as the best initiatives receive funding.  In a sense, a marketplace for these discretionary funds is created and the smartest, most-driven people with the best ideas get the resources.  There is an element of charity portfolio management which may not be consistent with the egalitarian ethos that many organizations may prefer.  However, in the hunt for talent and in instances where money may not be the carrot a charity can offer, rewarding and entrusting your stars with more of the lifeblood of your organization (e.g., donations) can be a powerful motivator.

With the investments selected, the organization would focus on tracking those investments to see if the desired objectives are being met or not met and why.  This is partly done to hold people accountable but more importantly, it creates a feedback loop by which similar initiatives in the future can learn from past actions - either right or wrong.  Of course, if someone fails to deliver consistently, a red flag is raised.  Alternatively, someone who constantly delivers or exceeds expectations can be flagged as a rising star.  The charity portfolio management, in a sense, becomes about optimizing funding resource allocation and over the longer-term, it actually enables better human resource allocation.

With this process in place, the charity is positioned to report back to its donors on what went well and what didn't on the specific initiatives their money was used for.  They can also use these learnings to articulate ways they'll be improving processes, resource allocation, programs, etc going forward.

Most people who donate to charities know the people who are leading these efforts and working on the front lines are amongst the most caring, compassionate, selfless and purpose-driven people in the world.  And personally speaking, it is very humbling to know that there is such a large community of folks like this.  Beyond the feel good aspects of giving, charity portfolio management creates a level of transparency about a group's successes and failures that makes donors more comfortable and willing to give.  Instead of giving to a cause and hoping for the best, the donor is now more invested as they have a more tangible view into the benefit their donations have created.

Charitable portfolio management is a means for organizations to distinguish themselves from each other and better compete for funding.  Elements of a portfolio management discipline and process may be in many charitable organizations today, but significant opportunities to systematize resource allocation and make it more merit-based remain.  The effort does require significant process and cultural impediments to be overcome, but the end result could be very powerful for the organizations and the constituencies they serve.

If you are involved with a charitable organization and have any interest in discussing this further, I'd welcome the opportunity to talk further about it with you and help in any way I can. 

Kids with initials of A or B do better in school - Good fun with bad statistics

Those who've read my blog for some time know that I'm a fan of Carl Bialik's Wall Street Journal column and blog called The Numbers Guy where Bialik shows how numbers are "used and abused."  Usually the abuse comes in the form of using data to draw some errant conclusion(s). 

Sometimes the errant conclusions are innocuous as from recent studies which Bialik cites in his Dec 7 column which said that students with initials of C and D get worse grades than those with A and B initials.  While these findings might help my name, Anand, become more widespread as parents try to help their kids get better grades (wishful thinking), there is no real harm as such from these studies.  These are press-friendly studies which provide light reading and good email forwarding material.  At  most, they may influence a soon-to-be-parent's decision if they're struggling between naming their son Andrew or Carnegie (or perhaps Anand or Carnegie).

What Bialik and those he talks to point out is that most of these studies are errant because in the words of University of California, Irvine, statistician Hal Stern, "In very large samples like the one here, even small differences will be judged statistically significant.  This means that we're confident the difference is not zero.  It does not mean the difference we see is important."

Bowling Green statistician Jim Albert goes further commenting that "You can prove any silly hypothesis...by running a statistical test on tons of data."

Given this, my concern especially given the love of metrics and statistics these days is that sometimes the errant conclusions drawn from these statistical studies are not so innocuous in a corporate or organizational setting.  Various high-minded studies point to statistical work that shows that corporate social responsibility, governance, dividend policy, # of patents, employee retention, earnings guidance, etc (I'm sure you can think of/find a great many more) are somehow tied to corporate performance. 

It is these statistical studies, if followed somewhat blindly, that can impact very important resource allocation and  strategic decisions organizations make.  As a result, it is important for organizations to question these statistical analyses and their suggested outcomes before they make any decision wholly or partly based on them.

Corporate Portfolio Management Association Dec '07 newsletter for those interested

I am involved with the Corporate Portfolio Management Association (CPMA) which brings together a group of 125+ current and aspiring practitioners of corporate portfolio management and related disciplines such as IT portfolio management, project portfolio management, etc.

The group's December 2007 e-newsletter was recently sent out and thought it might be of interest to readers of my blog.  You can see the Dec 07 newsletter by clicking here.  To sign up for the newsletter, you can click here.  If interested in the CPMA, basic membership is free if you take a quick survey which is available here. (note: membership is only open to current or prospective practitioners of CPMA) 

Hope this is of interest. 

December 05, 2007

90% of us are in the top 10% - Oh the beauty of delusion

Today's Wall Street Journal had an article titled "CEOs Are Upbeat on Outlook for Their Businesses" which showed results of a recent Business Roundtable survey.  The CEOs expect a slowdown in overall U.S. economic growth but remain optimistic about their own companies' prospects.

I love instances of this delusion where everybody thinks they are above average.  It reminds me of a recent study done where employees were asked how many of you are in the top 10% of employees at your company and 90% said they were.  I guess we have a tendency to overestimate "just how good" we are.

If a company really wants to outperform its competitive peers, it ultimately comes down to making better bets than its competition aka optimizing resource allocation.  Yet more proof that an effort to manage resource allocation as a portfolio of investments (corporate portfolio management) is ultimately the key to sustained long-term growth.  But I guess it's more fun and definitely easier to talk about how we'll be above average but then blame it on lackluster economic growth when it doesn't materialize.  Great strategy.

Let the CMO Die!

BusinessWeek had this gem of a quote in an article about the unenviable job of the CMO.  I'll write more about the article in a later post, but the quote was too good to pass up.  The passage from a October 29th Advertising Age editorial, with its heavy doses of sarcasm and irony, reads as follows:

"Perhaps we should just call for the end of the CMO position.  Put the job out of its misery.  It isn't really working anyway, is it?  Let's just divvy up the responsibilities among the chief sales officer, the chief information officer, the chief operations officer, and the chief financial officer.  The CMO was having too much trouble trying to figure out how to get them to understand marketing anyway.  And CEOs were having too much trouble defining the CMO role and making heads or tails of what the value was.  At the very least, let's change the title to chief maybe officer - as in, maybe he'll stick around; maybe he won't.  Maybe her new initiatives will be well-received and move the needle; maybe they won't."

December 04, 2007

From Facebook boom to Facebook doom

When Microsoft had invested in Facebook, I'd voiced my cynicism about the deal (see my posts - post #1 and post#2) .  And it was not because Facebook is not a fascinating concept but moreso because of the valuation Microsoft was ascribing to it and the uncertain "synergies" that seemed to exist.

This was at the end of October.  In less than a month, Facebook went media darling to media dog quicker than Britney Spears.  I read RIP Facebook? today on a blog on Fortune Magazine's website, and the author, Josh Quittner, explains the sudden shift (hubris, lies, poor strategy, etc) in sentiment.  And their dog status makes sense to some degree given their numerous missteps.  And this is one of several articles I've read saying similar things.  This article's line is probably a bit overdramatic so I chose to highlight it amongst the many out there.  It reads "The most interesting thing about Facebook right now is who will replace it."

So I won't or don't pretend to be an expert on web2.0, social networking, web advertising, etc, and I don't know if Facebook will be the next big thing (I hope they're successful).  I do, however, find the frenzy to predict Facebook's demise quite interesting.  First of all, building a two-sided network (which is what Facebook is) is not an easy proposition. 

Second, hubris was the same characterization given to Mark Zuckerberg (Facebook's founder) when he turned down $1 billion from Yahoo.  He was an idiot then and all of a sudden a genius when he got a valuation of $15 billion from Microsoft.  The larger point is that listening to the pundits (whether the media, consultants, stock analysts, etc) to manage your organization or to gauge the effectiveness of an organization's strategy will lead to a bad case of whiplash if you make moves based on the flavors of the month perpetuated by the "experts".  Time will tell.